Not your generic diversity training.

Structured, evidence-informed training that builds your team's capability and confidence to work effectively with multicultural young people.

Delivered through in-person workshops, public training or tailored corporate sessions, our training can be customised to your organisation's specific context.

Powered by Centre for Multicultural Youth’s 35+ years of experience, CMY’s training draws on current practice, real case studies and the barriers multicultural young people are facing right now. We don't deliver generic diversity training.

Participants leave with practical strategies they can apply immediately, plus insights that can inform organisational policy, marketing campaigns, recruitment practices, complaints processes and supervision frameworks when a single workshop isn't enough.

97% satisfaction rate
90% reported gains in knowledge
85% reported gain in confidence
73 engagements
1,522 attendees
A group of diverse women sitting in a row, facing forward, in what appears to be a classroom or conference setting.

What we offer

Facilitated Training

  • Public training:

    • Part 1: Culturally Responsive Youth Practice

      • Who is this for: anyone who works with multicultural young people

      • Duration: 3.5hrs (Half-Day)

      • This module explores culture and how it shapes identity, values and worldview, while examining the impact of implicit bias on the way we engage with others. Participants will build the knowledge, skills and attitudes needed to work effectively across diverse cultural contexts and develop practical strategies for supporting young people from migrant and refugee backgrounds in ways that foster inclusion, belonging and meaningful participation

    • Part 2: Young People & Settlement

      • Who is this for: anyone who works with multicultural young people

      • Duration: 3.5hrs (Half-Day)

      • This module explores the migration journeys of young people and the experiences that shape their settlement in Australia. Participants will develop an understanding of the challenges and opportunities faced by newly arrived young people from refugee and migrant backgrounds, examine the factors that contribute to positive settlement outcomes, and gain an introduction to the National Youth Settlement Framework as a guide for supporting inclusion, participation and wellbeing.

    • Full program (part 1 & 2; 7 hours)

    Bespoke tailored training:

    • Built around your organisation's context and caseload

    • Who is this for: Leaders, HR & Champions

    • Duration: 2hrs

    • Designed for HR professionals and organisational leaders, this training explores how leaders can shape and support culturally responsive practice in their workplace. Participants will build the knowledge, confidence and practical strategies to lead more inclusive, culturally responsive workplaces.

    • Who is this for: Boards & Executives

    • Duration: 1hr

    • Designed for board members and executives, this session explores the role of senior leaders in shaping organisational culture and fostering cultural responsiveness. Participants will reflect on power, influence and decision-making, and consider how organisation leaders can support culturally safe, equitable and responsive organisations from the board room.

    • Who is this for: Social workers, counsellors, settlement workers, case managers

    • Duration: 3.5 hours

    • Developed for counsellors, social workers, case managers and wellbeing practitioners, this advanced practice workshop explores how culture, migration and settlement experiences can influence how young people engage with support services. This workshop builds on participants’ knowledge and skills to work with young people from migrant and refugee backgrounds in ways that are strengths-based, trauma informed, and culturally responsive.

    • Who is this for: People Leaders

    • Duration: 3.5hrs

    • A practical workshop developed for team leaders and supervisors who support frontline practitioners working with young people from migrant and refugee backgrounds. Participants will explore inclusive leadership practices, culturally responsive supervision, and strategies to foster belonging & wellbeing.

    • Who is this for: settlement workers, regional organisations, regional councils

    • Duration: 3.5hrs

    • Tailored to your specific region or community, this workshop explores the local cultural, settlement and community context affecting young people and families. Using local data, experiences and community insights, participants will strengthen their understanding of place-based cultural responsiveness and identify practical strategies relevant to their local community.

Enquire about training

Frequently Asked Questions

  • Anyone working directly or indirectly with multicultural young people from frontline workers through to senior leaders. Australia is one of the most diverse communities in the world and it’s likely that you are employing, working with or alongside or supporting multicultural youth in your work. They can be your customers, your staff or the communities that you work within which makes this training important for any organisation who wants to improve how they work.

    • By the end of our cultural responsive practice training, participants will be able to

      • Define key concepts and terms related to culture.

      • Recognise the complexity of culture.

      • Identify how implicit bias can influence perceptions, assumptions and interactions.

      • Explore relevant practice frameworks to identify how implicit bias can shape our perspectives.

      • Identify key aspects of the Victorian context for multicultural young people.

      • Explore the unique perspectives of being a multicultural young person.

      • Identify the knowledge, skills and attitudes that contribute to culturally responsive practice.

      • Apply culturally responsive strategies to common workplace interactions and situations.

  • CMY has built this training based on over 30 years of expertise working alongside multicultural young people. We recognise that the experiences of young people from a migrant background have specific complexity and intersectionality that typical cultural awareness training doesn’t take into account. We are the only organisation with this unique combination of experiences that informs our training.

  • We know it can be hard to get everyone in one room so our training can be delivered both online and in-person. We’ll work with you to understand your needs as there are benefits to both modes of delivery.

  • Of course, we’ve developed sector & role specific training for a range of sectors and audiences. We can work with you to develop training specific to roles, sectors or seniority to ensure it meets your goals.

  • Our goal is to provide practical strategies for attendees to use in their day-to-day work as well as the confidence to apply them. Feedback from attendees to our training report that over 90% improved their knowledge and over 85% felt more confident in working alongside multicultural young people.

  • We have multiple facilitators to deliver our training available. Ideally, we ask for 4 weeks' notice to deliver our standard training packages but if you need customised training then please get in touch to discuss your needs.

  • Use our contact us form to get in touch, let us know what training you would like to undertake and a preferred date. We’ll reach out to make arrangements and find a suitable time.